Frequently Asked Questions
Where does your data come from?
Market Location is the leading provider of business data and database solutions. With over 40 years of experience in the database and direct marketing industry, Market Location invest significant time and resources into directly updating, verifying and maintaining a database of 2 million UK business records from our UK call centre based at our head office in Sutton Coldfield. We also have a vast resource of additional triggers and unique online partnerships to ensure we are alerted to new business start-ups, company closures and decision maker changes within the UK business database. All the records on our database are telephone verified via our own call centre.
How accurate is your data?
With 1.8 million businesses on our database we invest huge amounts of time and money in updating and maintaining the information we hold. We employ over 70 staff in our call centre whose outbound calling is solely focused on ensuring the continued supply of the most accurate and up-to-date business data in the industry. Within our call centre we have stringent controls and rigorous processes which result in the most accurate business database available in the UK. Quite simply, no other business in the UK verifies their data as frequently or to the standards that Market Location do.
Do you verify all your records and, if not, who does?
As a data owner we verify every record on our entire database. Nothing makes it into our database without being directly verified first within our own in-house call centre. We never rely on lists issued via third parties which may be inaccurate, misleading or incomplete.
How often is the data verified?
118 Information have the most stringent verification schedule in the industry.
Quite simply no other company updates their business information more frequently that we do.
With around 7,500 to 10,000 connected outbound calls made daily, from our call centre we ensure that every business record on our database is contacted at least once every 12 months Some business records are more volatile and in those instances we will contact them more frequently.
In what format will I receive the data?
The data Market Location provides can be downloaded via the website.
What is your Privacy & Fair Processing Notice?
Our Privacy & Fair Processing Notice is available here
When paying online how do I get a VAT receipt of payment?
Once you've paid for the data online, a full VAT invoice will be generated and emailed to you automatically.
If you do have any queries that are not addressed here, please feel free to call us on 01252 941224 or drop us an email at firstname.lastname@example.org.